Accounts Payable

Invoices should be sent directly to Accounts Payable via email:

Baxter Healthcare Australia: [email protected]

Baxter Healthcare New Zealand: [email protected]

You should check that your invoice contains all the necessary information for it to be processed (see Question below: What information is needed on an invoice for it to be processed?).

To ensure smooth and timely invoice processing and payment, your invoice should comply to the following criteria

• Always mention the Purchase Order number and/or Requestor name on the invoice
• Mention the currency type on the invoice (e.g. AUD or NZD)
• Send the invoice as a pdf or tiff file (300 dpi, which is the standard for scanned documents)
• The invoice must be black and white and cannot be hand written

If you are unable to provide all of the criteria on your invoice, please contact the Accounts Payable helpdesk who will be able to advise you of the steps required:

Australia: 1800 735 541

New Zealand: 0800 436 722

[email protected]

Invoices are placed on hold when they do not quote a valid purchase order number or requestor name or contain information that is inconsistent with the original purchase order. Invoices will also be placed on hold if the goods or services have not been received.

If an invoice you have submitted cannot be processed, you will receive an email notification advising you of the steps required to ensure the invoice can be processed.

To find out the status of your invoice you can contact the Accounts Payable team:

Australia: 1800 735 541

New Zealand: 0800 436 722

[email protected]

Your invoice will be paid within Baxter’s standard payment terms of 60 days EOM + 2 days.

You can contact the Accounts Payable team via phone or email:

Australia: 1800 735 541

New Zealand: 0800 436 722

[email protected]